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Getting started
Creating your account, first connection, and the settings worth knowing on day one.
12 articlesApps & installation
Step-by-step installs for every platform, plus router and smart-TV setups.
18 articlesBilling & refunds
Payments, invoices, plan changes, and how the 30-day guarantee works.
9 articlesConnection issues
Fixes for slow speeds, dropped tunnels, and networks that block VPNs.
14 articlesSecurity & privacy
Kill switch, split tunneling, protocols, and what our no-logs policy covers.
11 articlesAccount & login
Password resets, two-factor authentication, and managing your account.
8 articlesNo categories match your search — try a different term, or contact us directly.
Getting started
Popular guides
Install NightShield on Windows 11
From download to first connection in five steps.
Set up on-demand rules on iPhone
Auto-connect on untrusted Wi-Fi so you never think about it.
Enable the automatic kill switch
Guarantee zero leaks even if the tunnel ever drops.
Protect your whole home via router
One setup covers every device on your network — even smart TVs.
Request a refund
How the 30-day money-back guarantee works, start to finish.
Contact
Talk to a human
Our support team is online around the clock — no bots pretending to be people.
Email us
For detailed issues, logs, or anything non-urgent. Replies within 4 hours.
support@nightshieldvpn.exampleSecurity reports
Found a vulnerability? Report responsibly — we run a paid bounty program.
security@nightshieldvpn.exampleStill exploring? Try it risk-free.
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